Privacy Policy

Effective Date: February 3, 2026

Executive Summary

Vidu Q3 Pro (operated by Vidu Studio Team) prioritizes your data sovereignty. We implement industrial-grade security measures and maintain a strict Zero-Training policy for user creative assets.

1. Information Collection

1.1 Account Information

We collect identifiers required for authentication and service operation, including your name, email address, and account preferences.

All financial transactions are handled by PCI-compliant providers. No sensitive card data is stored on our infrastructure.

1.2 User Content

Our Service processes the following inputs ("User Content") provided by you:

Generative text prompts
Reference image uploads
User-authored audio inputs

Purpose: This data is utilized exclusively for the temporary generation of requested video outputs.

1.3 Technical Telemetry

We automatically collect technical data to ensure stability, including IP addresses, browser specifications, device identifiers, and system timestamps.

2. Use of Data for AI Models

Strict Non-Training Protocol

We do not use your personal data, prompts, images, or audio inputs to train, calibrate, or optimize our proprietary AI models.

Furthermore, we abstain from using aggregated or anonymized user data for model enhancement. All data lifecycle stages are dedicated solely to service delivery.

3. How We Use Information

Operational purposes include:

Provision and maintenance of core AI services
Processing of complex video synthesis clusters
Security monitoring and abuse prevention
Subscription management and automated billing
Delivery of critical administrative notices

4. Data Retention

Creative content is retained for the duration of account activity to support workspace continuity.

Ephemeral Data

System cache and temporary assets are purged within 30 days.

Account Deletion

Permanent data destruction is completed within a 72-hour window post-termination.

5. Data Security

Vidu Studio Team implements advanced technical and organizational measures to safeguard your information. While we maintain rigorous protection standards, we acknowledge that no digital transmission is immune to absolute risk.

6. International Data Transfers

Data may be processed across globally distributed compute clusters. We utilize Standard Contractual Clauses (SCCs) to ensure equivalent protection levels across jurisdictions.

7. Your Rights

Subject to local regulations, you possess the rights to:

Data Access and Portability
Information Rectification
Asset Erasure (Right to be Forgotten)
Processing Restriction and Objection

8. Cookies & Tracking

We utilize essential and analytical tracking technologies to stabilize site functionality and refine the user experience architecture.

9. Contact Us

For legal inquiries or data protection concerns:

support@viduq3.comOfficial Legal Channel